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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Teresa Cassidy

Teresa Cassidy

November 20, 2025

5  out of  5
rating by Teresa Cassidy
"Wow this was my first time signing up with State Farm..Very professional employees gave me all the information needed to start my insurance. The timing was awesome I called and had insurance within I think it was an hour. And my insurance cards emailed right away and insurance documents..A big thank you to my niece Kaliey Stover for directing me to you and a Big thank you to you all at State Farm ❤️"
We responded:
"Teresa, thank you for the glowing 5-star review! You summed up our mission every day to take care of our customers and do so in a timely manner. We appreciate you, Kailey for the referral and look forward to serving you all for a long time. "
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Donald Hughes

November 19, 2025

5  out of  5
rating by Donald Hughes
"Great people! Knowledgeable and professional! Answered my questions and offered suggestions that were very helpful! I believe you will be very happy with their service!"
We responded:
"Thank you so much for the 5-stars Donald! We appreciate you and your wife so much. Thank you for your loyalty and we look forward to happening for a long time. "
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Karin Baxter

November 19, 2025

5  out of  5
rating by Karin Baxter
"I was very surprised to find Kaylie & Nathan so pleasant& helpful to deal with .it's been a pleasure to speak to you.thank you for going the extra Mile for me. keep up the good work ☺️"
We responded:
"Thanks for the kind review. We pride ourselves on going the extra mile and we are glad you noticed. We look forward to helping you for many years."
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Rick DiLuciano

November 13, 2025

5  out of  5
rating by Rick DiLuciano
"Nathan and his team are amazing! Kind, friendly and very knowledgeable. You can tell they care about their clients."
We responded:
"Thank you so much, Rick. We value our relationship you and appreciate the kind 5-star review. We look forward to years of serving you!"
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Kitty Bartlett

October 29, 2025

5  out of  5
rating by Kitty Bartlett
"Kira, Kiley, Nathan and everyone at Nathan Baker State Farm office were super helpful and nice and gave us great service, as we were transitioning to our new home!"
We responded:
"Thank you for recognizing the staff Kitty and for a 5-star review. We truly appreciate you!"
Profile photo of Lynette Evans

Lynette Evans

October 29, 2025

5  out of  5
rating by Lynette Evans
"I have had State Farm with Nathan Bakers team for several years and they are always there to help me when I need them! Thank you !!"
We responded:
"Thank you so much for the glowing review, Lynette. We appreciate you and look forward to serving you for a long time. "
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Terry Reed

October 23, 2025

5  out of  5
rating by Terry Reed
"I used Nathan Baker State Farm roadside assistance. The app was easy to use only asking a few prompted questions. After the questions the app used my location and was able to dispatch a tow truck quickly! Im happy with the result and how easy it was to set up."
We responded:
"Thank you for sharing your experience, Terry. We also appreciate the 5-star review. We look forward to serving you for a long time."
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Kandace Bux

October 15, 2025

5  out of  5
rating by Kandace Bux
"Kari was knowledgeable and resolved our issues quickly! We are always happy with our reps at Nathan Baker State Farm."
We responded:
"Thank you so much Kandace for the 5-star review. We are thrilled to hear you enjoy working with us and we look forward to serving you for a long time. "
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Gabrielle Peters

October 15, 2025

5  out of  5
rating by Gabrielle Peters
"State Farm has been my favorite insurance provider so far! The price is competitive, and the service is impeccable — Nathan, Kari, and Kylie are both very personable, friendly, and helpful. I go through them for not only my car insurance, but other forms of insurance as well!"
We responded:
"Gabrielle, thank you so much for the amazing review! We are so happy to have you as a client and look forward to helping you for many years."
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Oceana Massonneau

October 1, 2025

5  out of  5
rating by Oceana Massonneau
"Kylie made process of bundling our home and auto quick and easy!"
We responded:
"Thank you so much for recognizing Kylie and the 5-star review, Oceana. We appreciate you so much!"
Profile photo of Megan Hoover

Megan Hoover

October 1, 2025

5  out of  5
rating by Megan Hoover
"Love them so much super helpful,friendly,and willing to answer any and all my questions."
We responded:
"Thank you so much for the 5-star review, Megan! We appreciate you so much and look forward to a long relationship."
Profile photo of Amy

Amy

September 24, 2025

5  out of  5
rating by Amy
"Been with this company for a while now and wouldn't go anywhere else. They are so helpful always there when I have questions. Kylie and the team treat ya like family"
We responded:
"Amy, thank you so much for the glowing review and 5-stars. We appreciate the fact that you are so loyal and that we treat you like family. We treat people the way we want to be treated and that matters! We look forward to serving you for many years. "
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OneGem

September 9, 2025

5  out of  5
rating by OneGem
"Awesome experience working with Karrie! Thanks again!"
We responded:
"Thank you so much for the wonderful 5-star review. We are so glad Kari helped you out and we look forward to doing so for a long time!"
Profile photo of Shannon Wells

Shannon Wells

August 31, 2025

5  out of  5
rating by Shannon Wells
"I'd like to thank the team at Nathan Baker State Farm especially Kari whom makes you feel welcome and glad to help with any of your insurance needs. Kari helped me put a package together with a Homeowners and Vehicles package which saved me lots of money from my other insurance company and I really appreciated her kindness in assisting me in this."
We responded:
"Shannon, thank you so much for the 5-star review! We are so glad Kari made a positive impression and was able to help you out. We look forward to doing so for a long time. "
Profile photo of Justin Willis

Justin Willis

August 20, 2025

5  out of  5
rating by Justin Willis
"Nathan Baker's office and staff are absolutely amazing!!"
We responded:
"Thank you so much for the 5-star review! We appreciate you and the family Justin and look forward to serving you for a long time. "
Profile photo of Toni Atwood

Toni Atwood

August 20, 2025

5  out of  5
rating by Toni Atwood
"The state Farm crew are always very friendly, professional and friendly. If I have any issues they're all ways quick to respond. Thanks for all you do"
We responded:
"Thank you so much for this amazing review!! We appreciate you and look forward to giving you excellent service for years to come!"
Profile photo of Sharelda

Sharelda

August 14, 2025

5  out of  5
rating by Sharelda
"Just had a review of our policies with Kylie. Didn't realize how much needed to be updated! She, like everyone in the office, makes all of our communication -- telephone and email, as well as in person-- a pleasure instead of a chore. We appreciate the personal touch of dealing with a locally run business. Good job Nathan and your team!"
We responded:
"Sharelda, thank you so much for this 5-star review! The fact that we made it easy and a "pleasure" means the world to us. That's what we pride ourselves on doing as a local agency. We look forward to serving you for a long time. "
Profile photo of Vasco Ashburn

Vasco Ashburn

August 7, 2025

5  out of  5
rating by Vasco Ashburn
"The staff is great, Agent Kyle especially. They've been very helpful."
We responded:
"Thank you so much for the wonderful review and 5-stars! Kyle does a fantastic job, and we appreciate you recognizing him. We look forward to helping for a long time. "
Profile photo of Brian Klepacz

Brian Klepacz

July 23, 2025

5  out of  5
rating by Brian Klepacz
"These people are professional and very caring. I get a birthday card every year. And the price is right too."
We responded:
"Brian, thank you so much for the review. We appreciate you and how long you have entrusted you with your insurance. We look forward to being her for you for a long time!"
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roderic mccall

July 23, 2025

5  out of  5
rating by roderic mccall
"We needed tow a vehicle to the dealership and couldn’t schedule using the State Farm app. Called Nathan Baker’s office and they solved our problem. Thanks"
We responded:
"Thank you so much for the 5 stars Roderic! We appreciate your loyalty and look forward to serving you for a long time. "
Profile photo of Raees Khan

Raees Khan

July 11, 2025

5  out of  5
rating by Raees Khan
"We have very good relations with insurance and his team."
We responded:
"Thank you so much for the 5-star review! We appreciate you!"
Profile photo of Kim DeCarlo

Kim DeCarlo

July 9, 2025

5  out of  5
rating by Kim DeCarlo
"Every time I come into the office, rather I deal with Kylie or I deal with Kyle, but there's another lady and Nathan baconer's office that, as a sweetheart, everybody is very welcoming, very helpful. Thanks to all of you for everything you do."
We responded:
"Thank you so much for the 5-star review! We appreciate you and the love that you highlighted Kylie and Kyle. We look forward to serving you for many years. "
Profile photo of Ashley Frizzell

Ashley Frizzell

July 9, 2025

5  out of  5
rating by Ashley Frizzell
"Kylie was very helpful and made the process of purchasing small business insurance and making adjustments to auto policies extremely easy."
We responded:
"Thank you so much for the kind review, Ashley! We look forward to serving you and wish you the best with your own small business."
Profile photo of GALE COBURN

GALE COBURN

July 8, 2025

5  out of  5
rating by GALE COBURN
"I had a billing question on my account. I called the office and Kari took care of everything for me on the spot. That’s great customer service if you ask me! Thank you Kari!"
We responded:
"Thank you so much for the amazing review, Gale! We appreciate you and the fact that you specifically recognized Kari as well. We look forward to serving you for many more years. "
Profile photo of Melissa Ward

Melissa Ward

July 7, 2025

5  out of  5
rating by Melissa Ward
"Nathan Baker and his staff are amazing. You can count on them to help you in purchasing the right policies for vehicles, home and life. When life happens and it's time to file a claim, you can count on them to help you through all the steps. Recently, Kari was amazing making sure we had the best policy for my daughter's car."
We responded:
"Thank you so much for the amazing 5-star review, Melissa! We appreciate you and love that you see how much value we can provide. Thanks for recognizing kari as well. It means a lot and we look forward to serving you for a long time!"